Serviced apartments are gradually becoming more and more famous due to their extremely innovative features. They do resemble a hotel but they are better equipped with services, have more area per square feet, offer more privacy and it feels like a proper home with all the furniture. It is definitely a go-to place for many tourists that wish to stay either for a short amount of time or a long trip. However, with the increasing demand, the competition amongst the crowd has also risen. Here are some tips from professionals at serviced apartments melbourne that can help you sell your serviced apartment fast and smoothly.
The right pitch
First and foremost, it is important that you deliver the right pitch to your customers. Find out all the information your customers might need and put it all in one place. This could include the budget they need to cut for the apartment, references and reviews of people who have already had the experience staying at the serviced apartment, location, contact details and services that you have to offer. This keeps the customer happy. Nobody likes mining the whole website and still finding nothing of relevance. It creates a bad impression and you lose customers.
Today, everything is automated. There is no reason for you to sit back and not follow up with the trend. The reason being that everybody is on the internet along with your potential customers. If you are not on the internet creating a strong online presence then you are definitely losing customers. But the idea is not just having an online presence for your serviced apartment. The catch is to make your website easy to use and dominate with the right content. You need to develop it such that the customers can easily locate the apartments, your services, book their desired apartments and call up support if needed.
Sales and Rates
It is important not just that you optimize your rates. But also that you provide multiple channels for selling the service apartment. Only having an online presence wont cut the deal. It might generate more revenue than the others but you cannot stop there. You need to market it on every possible platform that is accessible to your targeted audience. This includes newspapers, banners, direct pitches, emails and travel agents. But the key is keeping the rates optimized. Don’t make your customers run away with high prices but rather do them wisely.
It is important to take care of the customer’s needs. Try opening up your call support for 24/7 but be soft on your employees.They also deserve their breaks. You can also automate most of your work like invoices, bills and service receipts to convert your entire focus on delivering best services. You should also increase the quality of your services like cleaning services, food services and driving services amongst the important ones. They do not have to be many in quantity, just better in quality.